Case Study: Barbeques Galore
Shifting the Dial: How Barbeques Galore saved 10,000+ hours annually through automation
Retired over 10,000 manual work hours per year
Saved up to 100 hours per month freight charge auditing
Reduced eCommerce update time-to-market from 5 days to 1 day
Client
Barbeques Galore
Industry
Retail/Distribution
Project Focus
Automation of Finance, Supply Chain and eCommerce processes
About Barbeques Galore
Barbeques Galore, Australia’s leading barbecue retailer with 90+ stores nationwide, partnered with BTP to drive quantum change through automation across their finance, supply chain, and logistics operations.
BTP’s ability to leverage deep industry insights with technological expertise to align business objectives with innovative digital strategies was key to the project success.
The Challenge: Manual Processes Hindering Growth
Barbeques Galore faced several challenges that are common in rapidly growing retail businesses:
Time-Consuming Manual Processes: Staff were bogged down with paper-based, repetitive tasks, particularly in finance and supply chain operations. This not only reduced productivity but also increased the risk of human error.
Significant Processing Backlogs: Transaction processing often lagged 3-5 days behind, creating a ripple effect of delays across the business. This impacted everything from inventory management to financial reporting.
Limited Scalability: As the business grew, these manual processes couldn’t keep pace. The finance team struggled to handle increased transaction volumes without proportionally increasing headcount.
Delayed Decision-Making: Without real-time data insights, leadership often had to make crucial decisions based on outdated information. This lag in data availability was particularly challenging in the fast-paced retail environment.
Resource Allocation Issues: With so much time devoted to manual tasks, highly skilled finance professionals had limited capacity to focus on strategic, value-adding activities that could drive the business forward.
Compliance and Audit Concerns: Manual processes made it challenging to maintain consistent audit trails and ensure compliance with evolving regulatory requirements.
These challenges resonated across the organisation, creating a clear need for a transformative solution that could streamline processes, improve data accuracy, and free up valuable human resources for more strategic work.
Learn how Barbeques Galore empowered their team whilst improving productivity after partnering with BTP for Finance and Digital Transformation projects.
BTP's Approach: Tailored Automation Solutions
BTP leveraged its deep industry insights and technological expertise to:
1. Identify high-impact areas for automation
2. Develop customised solutions aligned with business objectives
3. Implement and optimise automated processes
The Results
1
Bank Reconciliation Automation:
- Removed manual effort, refocusing team on exceptions only
- Redeployed 2 FTE savings to higher-value activities
- Eliminated backlogs, accelerated close time
- Unlocked revenues blocked by credit holds
2
Freight Charge Auditing Automation:
- Fully automated auditing of 2,000 lines/month of container fees
- Saved approximately 100 hours per month
- Improved cost management: removing excess freight charges
3
Automated eCommerce Regression Testing
- Delivered an automated testing solution for eCommerce platforms
- Increased quality through comprehensive regression testing
- Reduced time-to-market from 5 days to 1 day for eCommerce platform updates
Barbeques Galore harvested over 10,000 hours annually through BTP’s process automation solutions.
“It’s a win-win. So you get a greater sense of empowerment and purpose from your team and the business is benefiting from greater productivity and output.”
Client Testimonial
"What we are looking for in a partner is a track record of project delivery and BTP certainly had that in spades. From the first engagement with BTP right through to the end, we felt that we were in safe hands in terms of delivering on the business objective and the process."
Finance Transformation
Finance teams face unprecedented pressure to deliver quality, cost-effective services whilst providing timely insights and strategic value. Without optimised systems and processes, meeting these demands becomes an insurmountable challenge.
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